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Ambitious real estate companies race ahead quickly, which often means neglecting process efficiencies. When technology and processes are put on the back burner, knowledge can get lost in messy documents, post-it notes, and people’s heads. The bigger the team, the bigger the problem. All businesses are forced to streamline their way of working eventually – […]

Providing exceptional customer service is crucial in real estate. It’s the driving force that will grow (or shrink) your property business.  Buying or renting a property is exciting but let’s be honest, it often comes with anxieties too. It’s normal for customers to feel stressed, so they look to their real estate agent for guidance […]

The simplest way to get more customers is to do an amazing job. Because when customers get a memorable experience, they tell everyone about it. But, building trust in real estate can be challenging. The real estate trust problem is global: a report from Choice Home Warranty said 67.5% of America doesn’t trust real estate agents. […]