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4 min read#Growth#LeadGeneration#TechVirtual receptionist vs. virtual assistant: which is right for real estate?Running a real estate business can be a daunting task, and you need all the help you can get to keep it running efficiently. When it comes to hiring support staff, you have several options, including virtual assistants and virtual receptionists. But what’s the difference, and which one is right for you? Meet the players: […] moreFraser
4 min read#Growth#LeadGeneration#TechVirtual receptionist vs. virtual assistant: which is right for real estate?Running a real estate business can be a daunting task, and you need all the help you can get to keep it running efficiently. When it comes to hiring support staff, you have several options, including virtual assistants and virtual receptionists. But what’s the difference, and which one is right for you? Meet the players: […] moreFraser
7 min read#Growth#RealEstate#TechHow to streamline your real estate business for maximum efficiencyAmbitious real estate companies race ahead quickly, which often means neglecting process efficiencies. When technology and processes are put on the back burner, knowledge can get lost in messy documents, post-it notes, and people’s heads. The bigger the team, the bigger the problem. All businesses are forced to streamline their way of working eventually – […] moreMandy
7 min read#ClientExperience#Growth#RealEstateExceptional customer service in real estate: 5 strategies for successProviding exceptional customer service is crucial in real estate. It’s the driving force that will grow (or shrink) your property business. Buying or renting a property is exciting but let’s be honest, it often comes with anxieties too. It’s normal for customers to feel stressed, so they look to their real estate agent for guidance […] moreFraser
6 min read#ClientExperience#PropertyManagement#TechThe human touch: balancing automation and personalized serviceMoving home is exciting, emotional, and at times… stressful. Clients want you to make the experience as smooth as possible. Balancing automation and personalized service is key for real estate businesses. While tech has done the industry a world of good, it requires care so that it doesn’t come at the expense of the human […] moreFraser
7 min read#BuildingConnections#ClientExperience#RealEstateBuilding trust in real estate: Key factors for client satisfactionThe simplest way to get more customers is to do an amazing job. Because when customers get a memorable experience, they tell everyone about it. But, building trust in real estate can be challenging. The real estate trust problem is global: a report from Choice Home Warranty said 67.5% of America doesn’t trust real estate agents. […] moreMandy